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Wagner Burgani - Director de Servicios de Mantenimiento & Soporte Técnico, IBM México

The enterprise command center health check workshop from IBM can assess your existing command center environment and provide strategies to help cut costs, reduce complexity and increase operational efficiency while improving availability and service delivery. After thoroughly evaluating your existing environment to gain an understanding of your requirements and key components, we can measure them against proven best practices to provide detailed, specific recommendations to help you streamline operations and achieve significant cost savings. Our experienced consultants leverage a combination of tools, metrics and technology to help you meet?and exceed?your availability and resiliency requirements, service level targets and long-term strategic objectives.

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The enterprise command center health check workshop from IBM can assess your existing command center environment and provide strategies to help cut costs, reduce complexity and increase operational efficiency while improving availability and service delivery. After thoroughly evaluating your existing environment to gain an understanding of your requirements and key components, we can measure them against proven best practices to provide detailed, specific recommendations to help you streamline operations and achieve significant cost savings. Our experienced consultants leverage a combination of tools, metrics and technology to help you meet?and exceed?your availability and resiliency requirements, service level targets and long-term strategic objectives.